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Refund Policy Due to the nature of our training courses and the commitment we make to delivering comprehensive education, we do not offer refunds for course bookings. Once a student has enrolled, we dedicate time and resources to ensuring they receive the necessary training and guidance. To support our students, we provide follow-up assistance after course completion, ensuring they feel confident in their skills. If you have any concerns about your training, please reach out to us, and we will do our best to provide additional guidance where necessary.

Return Policy for Kits Kits purchased are distributed on the day of training and are checked to ensure they are fit for purpose. As such, we do not accept returns or exchanges on any kits provided. If you encounter any issues with your kit on the day of the course, please inform us immediately so we can address the concern. By booking our course, you acknowledge and agree to these terms. If you have any questions regarding this policy, please contact us at sadieriches@hotmail.com.

Privacy Policy Effective Date: 22/02/25 Last Updated: 22/02/25 Welcome to Sadie Riches- Advanced Waxing Educator ("we", "our", or "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit us (the "Website"). By using our Website, you agree to the terms outlined in this policy. 1. Information We Collect We may collect the following types of information: Personal Information: When you register, enrol in courses, or contact us, we may collect your name, email address, phone number, billing details, and other relevant information. Usage Data: We collect information about how you use our Website, such as IP addresses, browser type, pages visited, and interactions. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. You can manage cookie settings in your browser. 2. How We Use Your Information We use the information collected to: Provide and improve our courses, services, and Website functionality. Process payments and enrolments. Communicate with you regarding updates, promotions, and important service-related information. Analyse Website performance and enhance user experience. 3. How We Share Your Information We do not sell your personal information. However, we may share it with: Service Providers: Third-party companies that help us operate our Website, process payments, or provide customer support. Legal Compliance: If required by law or to protect our rights, we may share your information with legal authorities. 4. How We Protect Your Information We implement security measures to safeguard your personal information. However, no online system is completely secure, and we encourage you to take precautions when sharing sensitive data online. 5. Your Rights and Choices Under UK data protection laws, you have the right to: Access, correct, or delete your personal information. Withdraw consent for marketing communications. Request a copy of the data we hold about you. To exercise these rights, please contact us at sadieriches@hotmail.com 6. Third-Party Links Our Website may contain links to third-party sites. We are not responsible for their privacy practices, so we recommend reviewing their policies before providing personal information. 7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. 8. Contact Us If you have any questions about this Privacy Policy, please contact: Sadie Riches sadieriches@hotmail.com Absolute 1-5 Hungate, Beccles, Suffolk, NR34 9TL

Booking & Cancellation Policy – Sadie Riches Advanced Waxing Education To ensure a smooth and professional experience, please read and understand our booking and cancellation policy before securing your place on a course. Booking & Payment A non-refundable booking fee is required to secure your place on any course. This fee ensures your commitment and covers administrative costs. The remaining balance must be paid in full 48 hours before the course start date, as specified in your booking confirmation. Payment can be made via payment link or bank transfer. Course Requirements To attend the Advanced Intimate Waxing Course, you must hold a valid waxing certificate. Proof of certification will be required before your booking is confirmed. Any failure to provide the required certification will result in your booking being cancelled without a refund. You must follow any pre-course instructions provided, such as patch testing if necessary or bringing necessary materials. Rescheduling & Cancellations If you need to reschedule, you must provide at least 48 hours notice. Your booking fee can be transferred to a new date, subject to availability. If less than 48 hours notice is given, your booking fee will be forfeited, and a new fee will be required to rebook. Failure to attend a course without prior notice will result in the loss of your payment, with no option for rescheduling or refunds. Lateness & No-Shows Please arrive on time. If you arrive more than 15 minutes late, you may be unable to participate, and your booking fee will be forfeited. No-shows are considered a cancellation with no refund or rescheduling option. Refunds All booking fees are non-refundable. Refunds will not be issued for cancellations, lateness, or failure to attend. By booking a course with Sadie Riches Advanced Waxing Education, you agree to these terms. If you have any questions, please contact us before making your booking.

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